ITIL Foundations
 

ITIL Foundations

SKU IT-ACADEMY-31
ITIL FOUNDATIONS:
 
ITIL® 2011 Edition Foundation: ITIL® and the Service Lifecycle
ITIL® 2011 Edition Foundation: Service Strategy Fundamentals
ITIL® 2011 Edition Foundation: Service Strategy Processes
ITIL® 2011 Edition Foundation: Service Design Fundamentals
ITIL® 2011 Edition Foundation: Service Design Processes
ITIL® 2011 Edition Foundation: Service Transition Processes and Policies
ITIL® 2011 Edition Foundation: Introduction to Service Operation
ITIL® 2011 Edition Foundation: Service Operation Processes
ITIL® 2011 Edition Foundation: Continual Service Improvement
 
Estimated course duration time 17 hours. 
 
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