ITIL Foundations
 

ITIL Foundations

SKU IT-ACADEMY-31
ITIL FOUNDATIONS:
 
ITIL® 2011 Edition Foundation: ITIL® and the Service Lifecycle
ITIL® 2011 Edition Foundation: Service Strategy Fundamentals
ITIL® 2011 Edition Foundation: Service Strategy Processes
ITIL® 2011 Edition Foundation: Service Design Fundamentals
ITIL® 2011 Edition Foundation: Service Design Processes
ITIL® 2011 Edition Foundation: Service Transition Processes and Policies
ITIL® 2011 Edition Foundation: Introduction to Service Operation
ITIL® 2011 Edition Foundation: Service Operation Processes
ITIL® 2011 Edition Foundation: Continual Service Improvement
 
Estimated course duration time 17 hours. 
 
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On enrolment we issue our learners with an username and password to access their courses for a 12 month subscription. At the end of each module you will be required to answer multiple choice questions, these marks are registered in our database. Should you obtain 70% and above you will receive IT Academy Course Mastery Certification by mail, at no additional cost.
 
International exams are written at any Prometric Testing Centre in South Africa. Discounted international exam vouchers can be purchased through IT Academy.
 
Courses include:
 
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Free Cram Tests from our Technical Library Collection
Discounted international exam vouchers
12 months Subscription
IT Academy Course Mastery Certification
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